Shipping Policy – Electro City

Shipping Policy

At Electro City, we strive to provide fast, reliable, and secure delivery for all orders.

Order Processing

• Orders are processed within 1–2 business days after payment confirmation.

• Orders placed on weekends or public holidays will be processed on the next working day.

• Processing times may be extended during sales, promotions, or high-demand periods.

Delivery Time

Estimated delivery times are as follows:

• Pakistan: 2–5 business days

• Remote Areas: 3–7 business days

• International Orders: 7–21 business days

Delivery times are estimates and may vary due to courier delays, weather conditions, customs processing, or other unforeseen circumstances.

Shipping Charges

• Shipping charges are calculated at checkout based on the delivery location and order details.

• Free shipping may be available on selected products or promotional offers.

Order Tracking

Once your order has been dispatched, tracking details will be provided via email, SMS, or WhatsApp (where available).

Delivery Address

Customers are responsible for providing accurate shipping information. Electro City is not liable for delays or failed deliveries resulting from incorrect or incomplete address details.

Damaged or Missing Items

If your order arrives damaged or if any items are missing, please contact us within 48 hours of receiving the package. We will investigate and assist in resolving the issue promptly.

International Orders

International customers are responsible for any customs duties, taxes, or import charges imposed by their country's regulations.

Contact Information

For shipping-related inquiries, please contact us: City. We appreciate your business and look forward to serving you.